Professional CX retail consulting

Professional CX

Professional CX retail consulting

Case Studies / Tuesday, 26 April 2016 - 00:00

We are a big and complex group, operating in a region (GCC and Levant) where we meet many challenges that could be difficult to manage for a Western agency. Albatross teams have surprised us from the start, positioning themselves as true partners.  

They understood our ambition and they were so excited by our approach to Store Performance Evaluation that they embarked on a new journey with us. We are demanding partners. They followed us every step of the way.

Joe Sejean, Senior Division Manager- Guest experience