• Behavior of Luxury Consumers
    The following article by Anne-Sophie Savenier was originally published on on September 24th, 2015. It is reprinted here with the permission of the original author and publication. Please subscribe to for more news and...
  • Albatross CX Chinese Travelers Study
    News / Tuesday, 15 September 2015 - 00:00
    Importantly, Chinese luxury consumers seek more than just a transactional encounter at the point of sale while traveling. They want an in-store experience that is positive, relevant and memorable.
  • JotLC Singapore
    News / Wednesday, 2 September 2015 - 00:00
    The 2015 Journey of the Luxury Consumer series kicked off in Singapore last Friday, where Albatross presented the findings of the study to a group of over one hundred local and international luxury brand representatives. The Journey of the Luxury...
  • Albatross CX - China Daily
    News / Tuesday, 21 July 2015 - 00:00
    Albatross noted on China daily that the increase on spending on children’s luxury goods could be seen as related to the slowdown in spending on adult luxury.
  • Albatross on Thoughtful China
    News / Friday, 17 July 2015 - 00:00
    Albatross recently visited the studios of Thoughtful China for an episode on “How to Build Your Brand through Storytelling”.
  • Albatross CX Partners with SOS Children’s Villages
    Albatross CX is proud to announce that we have partnered with SOS Children’s Villages, the largest international charity dedicated to the care of orphaned and abandoned children.