• JotLC 2015 - Luxury Daily
    Luxury Daily's Jen King attended our 2015 Journey of the Luxury Consumer seminar in New York, and included some of the findings in her recent piece on millennial luxury consumers: Millennials are also more inclined to follow favored luxury brands on...
  • Journey of the Luxury Consumer 2015
    Marketing Week highlighted some key findings from our 2015 Journey of the Luxury Consumer study in their recent article " Four Trends Changing the Direction of Luxury ". Among the features they chose to highlight was our recent research on...
  • Behavior of Luxury Consumers
    The following article by Anne-Sophie Savenier was originally published on on September 24th, 2015. It is reprinted here with the permission of the original author and publication. Please subscribe to for more news and...
  • Albatross CX Chinese Travelers Study
    News / Tuesday, 15 September 2015 - 00:00
    Importantly, Chinese luxury consumers seek more than just a transactional encounter at the point of sale while traveling. They want an in-store experience that is positive, relevant and memorable.
  • JotLC Singapore
    News / Wednesday, 2 September 2015 - 00:00
    The 2015 Journey of the Luxury Consumer series kicked off in Singapore last Friday, where Albatross presented the findings of the study to a group of over one hundred local and international luxury brand representatives. The Journey of the Luxury...
  • Albatross CX - China Daily
    News / Tuesday, 21 July 2015 - 00:00
    Albatross noted on China daily that the increase on spending on children’s luxury goods could be seen as related to the slowdown in spending on adult luxury.