Case Studies

  • Albatross CX
    Case Studies / Wednesday, 19 April 2017 - 14:36
    Albatross understood well our needs and acted as a trusted partner. The seriousness of the fieldwork and the accuracy of the reports bring added value in improving our customer experience and sales productivity.
  • customer experience agency
    Case Studies / Monday, 17 April 2017 - 16:31
    I have been working with Albatross for about a year at this point, and it has been a great partnership.
  • CX Agency
    Case Studies / Wednesday, 22 March 2017 - 14:45
    We have been engaging Albatross's services since 2015 and they have been supportive, consistently delivering above expectations.
  • Albatross CX
    Case Studies / Wednesday, 7 December 2016 - 14:21
    Albatross has been an exceptional collaborator and partner in helping us to assess the level of our client experience ­ from the selling ceremony to the level of customer service excellence.
  • Professional customer experience
    Case Studies / Thursday, 6 October 2016 - 15:59
    Today, for the first time in years and thanks to the intense work we have done with Albatross, all the managers and their teams are taking advantage of the monthly results to improve their practice.
  • Albatross CX
    Case Studies / Monday, 19 September 2016 - 12:42
    Albatross CX is a reliable company, very serious and committed, with a very professional follow-through on their projects.