Case Studies

  • Best customer satisfaction measurement

    Case Studies / Friday, 25 January 2019 - 11:45
    Great concept! Definitely an updated method of measuring customer satisfaction in the automotive industry. - Sharoze Khan Volkswagen AE

  • Best customer experience partner

    Case Studies / Friday, 19 October 2018 - 09:57
    After so many years working with Albatross CX, I strongly believe that you are one my best partner for this reason I contacted you for this project. - Luxury Fashion Italian Brand

  • Best customer experience presentation

    Case Studies / Friday, 19 October 2018 - 09:55
    The presentation was not overloaded and contained the information which was demanded for our situation. Vincent Kuiper International Sales Support - Poggenpohl Möbelwerke GmbH

  • Best in-store experience report

    Case Studies / Friday, 19 October 2018 - 09:51
    I am very pleased to have Albatross as a partner. Usually, the comments of the evaluator give us a very realistic view of the experience in store and the reports are very assertive.
  • Professional and expert team

    Professional and expert team

    Case Studies / Friday, 19 October 2018 - 09:47
    Albatross has been very helpful in understanding our needs, we have also received additional support above what we anticipated. The staff is very professional, friendly and willing to adjust the reports to accommodate what is needed. Dawn Hilarczyk...
  • Real value of Customer Experience

    Real value of Customer Experience

    Case Studies / Friday, 19 October 2018 - 09:38
    Our experience with Albatross was excellent. The presentation is clear, the participation of store managers was possible, thanks to the interactive format of their presentation.

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