Case Studies

  • Practical CX analysis
    Case Studies / Tuesday, 15 October 2019 - 16:46
    Albatross CX's flexibility makes the results of the analysis truly a practical tool to upgrade your service quality. - Luxury fashion and fragrance brand
  • True CX agency partner
    Case Studies / Tuesday, 15 October 2019 - 16:37
    We established true partnership with Albatross CX whose expertise in customer experience field is undoubtedly an asset to drive change at Lacoste. - Consumer and Market Insights Director Nadine Cottet
  • Most preferred CX company
    Case Studies / Tuesday, 9 April 2019 - 14:32
    Albatross CX has been a pleasure to work with. Prompt responses, great collaborations and exchanges, highly professional compared to other companies in the market. We look forward to future collaborations! - French sporting goods retailer
  • Accurate and efficient CX Report
    Case Studies / Monday, 8 April 2019 - 17:37
    Accurate and efficient CX Report The final report was very easy to read, and the explanation was also easy to understand. It was interesting to see the details!
  • Professional customer experience agency
    Case Studies / Wednesday, 20 March 2019 - 17:14
    Great CX Partner The team from Albatross CX is professional and proactive, a quality that can be seen from their quick replies to our inquiries.
  • Albatross CX
    Case Studies / Wednesday, 20 March 2019 - 16:41
    CX Agency with comprehensive insights They provided an accurate picture of the current market situation regarding customer needs.