Case Studies

  • Relationship builder
    Case Studies / Tuesday, 15 October 2019 - 17:23
    They helped us improve the relationship between the customers and the brand and enabled us to establish trust. - Japanese cosmetics brand
  • Powerful CX tools
    Case Studies / Tuesday, 15 October 2019 - 17:15
    Albatross CX provides a powerful range of tools that are very useful to assess where you stand as a company in terms of customer experience. They have a dedicated and very involved support team. - Luxury fashion and fragrance brand
  • Reliable CX agency
    Case Studies / Tuesday, 15 October 2019 - 17:08
    We benefited from Albatross CX's analysis that was shared with us, definitely Albatross CX is an organization to count on. PUIG Middle East - Nadia Azayzi
  • Practical CX analysis
    Case Studies / Tuesday, 15 October 2019 - 16:46
    Albatross CX's flexibility makes the results of the analysis truly a practical tool to upgrade your service quality. - Luxury fashion and fragrance brand
  • True CX agency partner
    Case Studies / Tuesday, 15 October 2019 - 16:37
    We established true partnership with Albatross CX whose expertise in customer experience field is undoubtedly an asset to drive change at Lacoste. - Consumer and Market Insights Director Nadine Cottet
  • Most preferred CX company
    Case Studies / Tuesday, 9 April 2019 - 14:32
    Albatross CX has been a pleasure to work with. Prompt responses, great collaborations and exchanges, highly professional compared to other companies in the market. We look forward to future collaborations! - French sporting goods retailer

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