Albatross CX launches the “Health Index”
Albatross CX, a global customer experience agency, has created an index that provides not only visibility on the measures of experience that are applied (or not applied) in a worldwide network, but also on how safe a brands’ guests and teams feel when interacting with each other. Launched in May, the Health Index offers a global benchmark for brands in the luxury retail industry. Get in touch with the Albatross CX team to learn more.
“Through the Health Index, our main goal today is to help premium and luxury brands make the retail of tomorrow safe, stress less and desirable.” – Thibaut Fromageau, Global Vice President, Albatross CX.