About Albatross
Christophe CaïsChief Executive Officer
Thibaut FromageauGlobal Vice President
Clement BarthelemyManaging Director Europe
Dimitri BentouhamiHead of Business Support
Marc DawsonGlobal Head of HR
Ahmed KlabiGlobal Chief Technology Officer
Francois-Xavier DelaporteGlobal Head of Client Relations
Nicole PascalGlobal Head of Operations
Rosalle MacaspacMarketing and Communications Manager
As part of our commitment to social responsibility, Albatross CX is a proud partner of SOS Children’s Villages, the largest international charity dedicated to the care of orphaned and abandoned children. We are currently supporting two SOS initiatives: Basse Primary School in The Gambia and Kaifeng Children’s Village in Kaifeng, China.
SOS Children’s Villages is one of the most highly-ranked charities in the world, and it is a privilege for Albatross CX to support their mission. We are consistently impressed and humbled by how well SOS Children’s Villages embodies them in the face of some of the world’s most difficult challenges. To learn more about SOS Children’s Villages and the children they serve, please visit www.sos-childrensvillages.org.
Global Offices
Asia Pacific
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HONG KONG
Room 1403, 14th Floor, Fu Fai Commercial Centre, 27 Hillier Street, Sheung Wan, Hong Kong,
People's Republic of China
香港上環禧利街 27 號富輝商業中心14 樓 1403 室
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GUANGZHOU
Room 2806, No. 586 Binjiang East Str., Haizhu Dist., Guangzhou,
People's Republic of China
广东省广州市海珠区滨江东路586号2806房 -
SHANGHAI
Room 8-D, No. 121 Yanping Road, Jingan District, Shanghai,
People's Republic of China
上海市静安区延平路121号三和大厦8层D室
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TOKYO
3rd Floor, Touwa Nihonbashi Koamicho Bldg, 17-18 Nihonbashi Koamicho, Chuo-ku, Tokyo, 103-0016,
Japan
東京都中央区日本橋小網町17-18藤和日本橋小網町ビル3F -
SINGAPORE
5 Shenton Way, UIC Building #10/11-01, 068808
Singapore -
SEOUL
3F 5 Nonhyeon-ro 128 gil Gangnam-gu Seoul
South Korea
서울시 강남구 논현로 128길 5, 3층
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SYDNEY
Level 16, 175 Pitt Street
Sydney, NSW 2000,
Australia
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TAIPEI
8F., No. 114, Zhouzi St., Neihu Dist.
Taipei City 114, Taiwan,
Republic of China
台北市內湖區洲子街114號8樓 -
BEIJING
Wework Sanlitun
Sanlitun, 3rd Floor, Building N3, North Taikooli, No.11 Sanlitun Road, Chaoyang District, Beijing,
People's Republic of China
北京朝阳区三里屯路11号院太古里北区N3楼3层
Europe
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PARIS
10 rue de Sèze
75009 Paris
France
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LONDON
Suite # 308, 231 Vauxhall Bridge Rd,
London, SW1V 1EH
United Kingdom -
MOSCOW
16 Myasntiskaya Street, Office no. 403 Moscow 101000,
Russian Federation.
Альбатрос Глобал Солюшнс, Мясницкая улица, 16, офис 403, Москва, Российская Федерация, 101000
North America
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NEW YORK
150 West 28th Street, Suite 1101
New York, NY 10001,
USA
Middle East & Africa
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DUBAI
1507 Smart Heights Building, Barsha Heights
PO Box 390465, Dubai,
UAE
INTEGRITY
We are a group of dedicated individuals whom others can count on. When we accept a deadline, challenge or task, we do our absolute best to respect our promises. We are transparent and straightforward. Every day, we demonstrate how reliable we are and how trusting each other is key for our success.
PASSION
We work with passion. We share this passion with our clients and partners. We have a spark in our eyes when we speak about Customer Experience and our solutions, and how we help our clients. We feel part of the success of the brands we serve. Making an impact for our clients is the ultimate goal we all have in mind regardless of our title, duties or seniority. Our desire to see our clients succeed is of paramount importance.
BOLDNESS
We refuse to settle for the status quo. We are always looking for fresher and more effective ways to help our clients enhance their performance through a better Customer Experience. We promote innovation and both our structure and mindset are open to new ideas. We encourage our team to take risks, assessing trial and errors, to try a new approach and learn along the way. Boldness is what makes the DNA of Albatross CX, what made and what will make our growth and success.