Albatross CX appoints Hong Kong Country Manager

Anne Brumeaux

Albatross CX appoints Hong Kong Country Manager

News / Thursday, 28 September 2017 - 15:14

10th July 2017, Hong Kong - Leading customer experience agency for premium and luxury brands, Albatross CX, has recently appointed Anne Brumeaux as Country Manager in Hong Kong. The appointment reflects the company’s strategy of strengthening its presence and expertise across Hong Kong, Macau and rest of Asia Pacific.

Anne joins Albatross after being the Worldwide Senior Brand Manager of PUMA watches at Marlox Group for almost four years, where she successfully repositioned and restructured the brand’s watch category.  Prior to that, Anne was the Marketing Director at Brington Industries for five years, working with a vast portfolio of leading brand names in the leather goods industry. Adding to that, Anne has consulted numerous premium and luxury brands with effective brand management and commercial strategies in the past, making her expertise in this specific industry prominent.

Christophe Caïs, Chief Executive Officer at Albatross CX, said: “We are delighted to welcome Anne to Albatross CX family. The extensive knowledge, expertise and experience that she brings to the agency will further strengthen our client portfolios and relationships, thus reinforcing our position at the forefront of customer experience consultancies in the Hong Kong region and worldwide.”

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About Albatross CX

Founded in 2006, Albatross CX is a global customer experience agency servicing premium and luxury brands. It helps brands transition from a transactional model towards a personalized relationship and emotional model.

Albatross CX focuses on brands across the luxury market.  This includes but is not limited to fashion, watch, jewelry, cosmetics, automotive, food and beverage, travel, lifestyle, and IT.  The company goal is to provide a framework for these luxury brands to deliver positive, meaningful and unique customer experiences.

With 17 offices worldwide which cater to over 70 countries, the company’s central hub is strategically located in Dubai, UAE. With a team of 180 full time employees, Albatross CX delivers a 360 degree customer experience framework to over 200 of the most prestigious brands.

For more information, visit